Water rising at a basement floor drain

Services / 06

Backups · overflows · blocked mains

Backing up right now?

Sewage coming up a floor drain or a toilet overflowing doesn't wait for business hours. Call and talk to a person.

Water rising at a basement floor drain · illustrative

01 — What to do while you wait

“Stop running water, then call.”

01

Stop running water — no laundry, dishwasher or flushing

02

Keep people and pets away from backed-up water

03

Clear a path to the floor drain or cleanout if it's safe

04

If water is near electrical outlets or appliances, stay out

How we approach it.

02 — Process · simplified

WATER BACKING UPBLOCKED MAIN

Fig. 06 — schematic, not to scale

  1. Step 01

    Call

    Tell us what's happening and where the water is coming up.

  2. Step 02

    Clear

    Our first job is usually opening the blocked line so water drains again.

  3. Step 03

    Explain

    Once it's moving, we'll talk about what caused it and whether an inspection makes sense.

03 — What this covers

  • Urgent backups
  • Overflow situations
  • Blocked main lines
  • After-hours assistance where available

04 — What to expect

  • A real person on the phone
  • Honest timing
  • A plan once the line is open

Questions we hear.

Are you available after hours?

Our phone line is open 24 hours. After-hours availability depends on the situation — call and we'll tell you.

Is it safe to clean up myself?

Sewage carries health risks. Use gloves, keep children and pets away, and avoid standing water near electrical equipment.

Related symptoms: Sewer backup

Talk it through with someone who's seen it before.

Open 24 hours · (218) 269-0110

05 — Estimate

Request a emergency sewer & drain estimate.

Tell us what you're seeing and where. We'll call back to talk it through — we confirm the cause on site, not over the phone.

Water backing up now? Call (218) 269-0110

Other ways to reach us

Next service

Drain Cleaning

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